/* G-STIC Journal Hub V4.13 — Live Chat Final Polish */
.gstic-live-chat{--chat-navy:#071f39;--chat-navy-2:#0b3154;--chat-blue:#0b76c9;--chat-blue-2:#319de7;--chat-cyan:#77d7ea;--chat-green:#40cf91;--chat-amber:#f0b34c;--chat-red:#ef5d64;--chat-ink:#14324d;--chat-muted:#6e8497;--chat-line:#dbe7ef;--chat-soft:#f4f9fd;--chat-white:#fff;font-family:Inter,"Segoe UI",Roboto,Helvetica,Arial,sans-serif}
.gstic-chat-launcher{position:fixed;right:22px;bottom:22px;z-index:1248;width:56px;height:56px;display:grid;place-items:center;border:1px solid rgba(255,255,255,.42);border-radius:50%;padding:0;background:linear-gradient(145deg,#1184dd 0%,#0a5aa3 55%,#083b69 100%);color:#fff;box-shadow:0 15px 34px rgba(4,64,111,.28),0 0 0 6px rgba(23,126,202,.07);cursor:pointer;transition:transform .22s ease,box-shadow .22s ease,opacity .18s ease,visibility .18s ease}.gstic-chat-launcher:hover{transform:translateY(-2px);box-shadow:0 20px 42px rgba(4,64,111,.33),0 0 0 8px rgba(23,126,202,.08)}.gstic-chat-launcher:focus-visible{outline:3px solid rgba(42,151,225,.30);outline-offset:5px}.gstic-live-chat.is-open .gstic-chat-launcher{opacity:0;visibility:hidden;pointer-events:none;transform:translateY(8px) scale(.9)}
.gstic-chat-launcher-icon{width:38px;height:38px;border-radius:50%;display:grid;place-items:center;background:rgba(255,255,255,.10);box-shadow:inset 0 0 0 1px rgba(255,255,255,.11)}.gstic-chat-launcher-icon svg{width:21px;height:21px}.gstic-chat-launcher-presence{position:absolute;right:1px;bottom:2px;width:13px;height:13px;border:3px solid #fff;border-radius:50%;background:#96a8b7;box-shadow:0 4px 10px rgba(8,43,72,.14)}.gstic-live-chat.is-admin-online .gstic-chat-launcher-presence{background:var(--chat-green)}.gstic-live-chat.is-ai-available:not(.is-admin-online) .gstic-chat-launcher-presence{background:var(--chat-blue-2)}.gstic-chat-badge{display:none;position:absolute;top:-5px;right:-4px;min-width:21px;height:21px;padding:0 5px;border:2px solid #fff;border-radius:999px;background:var(--chat-red);color:#fff;font-size:9px;font-weight:900;line-height:1;place-items:center;box-sizing:border-box;box-shadow:0 5px 14px rgba(178,43,53,.22)}.gstic-chat-badge.show{display:grid}
.gstic-chat-backdrop{position:fixed;inset:0;z-index:1249;background:rgba(4,23,39,.28);backdrop-filter:blur(2px);opacity:0;visibility:hidden;pointer-events:none;transition:opacity .2s ease,visibility .2s ease}
.gstic-chat-panel{position:fixed;right:22px;bottom:88px;z-index:1250;width:min(388px,calc(100vw - 30px));height:min(610px,calc(100dvh - 110px));display:grid;grid-template-rows:auto auto 1fr auto;border-radius:24px;overflow:hidden;background:rgba(255,255,255,.992);border:1px solid rgba(46,99,142,.16);box-shadow:0 32px 88px rgba(5,39,67,.27),0 3px 12px rgba(11,62,101,.08);opacity:0;visibility:hidden;pointer-events:none;transform:translateY(14px) scale(.978);transform-origin:bottom right;transition:opacity .22s ease,transform .22s ease,visibility .22s ease}.gstic-chat-panel.open{opacity:1;visibility:visible;pointer-events:auto;transform:translateY(0) scale(1)}
.gstic-chat-head{min-height:76px;display:flex;align-items:center;gap:11px;padding:13px 13px 13px 15px;background:radial-gradient(circle at 86% -12%,rgba(69,169,233,.35),transparent 38%),linear-gradient(135deg,#061c33 0%,#0a385f 68%,#0c548a 100%);color:#fff}.gstic-chat-headmark{width:43px;height:43px;flex:0 0 43px;border-radius:14px;background:#fff;display:grid;place-items:center;padding:7px;box-shadow:0 8px 22px rgba(0,0,0,.14)}.gstic-chat-headmark img{max-width:100%;max-height:100%;object-fit:contain}.gstic-chat-headcopy{display:grid;gap:4px;min-width:0}.gstic-chat-headcopy b{font-size:13px;line-height:1.12;letter-spacing:-.01em}.gstic-chat-presence{display:flex;align-items:center;gap:7px;min-width:0;font-size:9.5px;color:#bed2e1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.gstic-chat-presence i{width:7px;height:7px;flex:0 0 7px;border-radius:50%;background:#8da4b6}.gstic-live-chat.is-admin-online .gstic-chat-presence i{background:var(--chat-green);box-shadow:0 0 0 4px rgba(64,207,145,.12)}.gstic-live-chat.is-ai-available:not(.is-admin-online) .gstic-chat-presence i{background:#73c9ff;box-shadow:0 0 0 4px rgba(93,189,245,.10)}.gstic-chat-close{margin-left:auto;width:35px;height:35px;flex:0 0 35px;display:grid;place-items:center;border:1px solid rgba(255,255,255,.14);border-radius:50%;background:rgba(255,255,255,.06);color:#fff;font-size:18px;line-height:1;cursor:pointer;transition:background .18s ease,transform .18s ease}.gstic-chat-close:hover{background:rgba(255,255,255,.14);transform:rotate(4deg)}.gstic-chat-close:focus-visible{outline:2px solid rgba(255,255,255,.42);outline-offset:2px}
.gstic-chat-routebar{min-height:38px;display:flex;align-items:center;gap:9px;padding:8px 14px;background:#f6fafe;border-bottom:1px solid #e2ebf2;color:#607c90;font-size:9px;line-height:1.35}.gstic-chat-routebar>i{width:8px;height:8px;flex:0 0 8px;border-radius:50%;background:#9badba}.gstic-live-chat.is-admin-online .gstic-chat-routebar>i{background:var(--chat-green)}.gstic-live-chat.is-ai-available:not(.is-admin-online) .gstic-chat-routebar>i{background:var(--chat-blue-2)}.gstic-chat-routebar b{color:#1c4768;font-weight:850}.gstic-chat-routebar span{min-width:0}
.gstic-chat-body{min-height:0;overflow:auto;overscroll-behavior:contain;padding:15px 16px 17px;background:linear-gradient(180deg,#fbfdff 0%,#f6fafd 100%);scrollbar-width:thin;scrollbar-color:#bccdd9 transparent}.gstic-chat-greeting{display:flex;align-items:center;min-height:38px;margin-bottom:13px;padding:9px 12px;border:1px solid #deebf4;border-radius:12px;background:linear-gradient(135deg,#eef7ff,#f8fcff);color:#476b83;font-size:10.5px;line-height:1.45}.gstic-chat-preflight{display:grid;gap:10px}.gstic-chat-preflight-head{padding:1px 1px 3px}.gstic-chat-preflight-head>span{display:block;margin-bottom:5px;color:#0c77c9;font-size:8px;font-weight:900;letter-spacing:.15em}.gstic-chat-preflight-head h3{margin:0;color:#0b2844;font-size:20px;line-height:1.15;letter-spacing:-.035em}.gstic-chat-preflight-head p{margin:6px 0 0;color:#71879a;font-size:10.5px;line-height:1.55}.gstic-chat-field{display:grid;gap:5px}.gstic-chat-field label{font-size:9.5px;font-weight:850;color:#49677f}.gstic-chat-field label span{font-weight:600;color:#8ca0af}.gstic-chat-field input,.gstic-chat-field select{width:100%;height:43px;border:1px solid #d5e2eb;background:#fff;border-radius:11px;padding:0 12px;color:#102d47;outline:none;font-size:11px;transition:border-color .15s ease,box-shadow .15s ease}.gstic-chat-field input::placeholder{color:#9aacba}.gstic-chat-field input:focus,.gstic-chat-field select:focus{border-color:#72b7e5;box-shadow:0 0 0 4px rgba(21,126,202,.08)}
.gstic-chat-contact-details{border:1px solid #dee9f1;border-radius:12px;background:#fff;overflow:hidden}.gstic-chat-contact-details summary{list-style:none;display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:40px;padding:0 12px;cursor:pointer;color:#3e6078;font-size:10px;font-weight:800}.gstic-chat-contact-details summary::-webkit-details-marker{display:none}.gstic-chat-contact-details summary::after{content:"+";width:21px;height:21px;border-radius:50%;display:grid;place-items:center;background:#edf6fc;color:#0b70bd;font-size:14px;line-height:1}.gstic-chat-contact-details[open] summary::after{content:"–"}.gstic-chat-contact-details summary small{margin-left:auto;margin-right:4px;font-size:8.5px;color:#91a3b1;font-weight:650}.gstic-chat-contact-fields{display:grid;gap:9px;padding:4px 11px 11px;border-top:1px solid #eef3f7}.gstic-chat-contact-fields .gstic-chat-field:first-child{margin-top:8px}.gstic-chat-consent{display:flex;align-items:flex-start;gap:8px;padding:3px 1px;color:#6b8193;font-size:9px;line-height:1.45}.gstic-chat-consent input{margin:2px 0 0;accent-color:#0b74c7}.gstic-chat-start{height:44px;border:0;border-radius:11px;padding:0 14px 0 16px;display:flex;align-items:center;justify-content:space-between;background:linear-gradient(135deg,#0a3156,#0c78d0);color:#fff;font-size:11px;font-weight:900;box-shadow:0 10px 23px rgba(8,94,164,.16);cursor:pointer;transition:transform .18s ease,box-shadow .18s ease}.gstic-chat-start:hover{transform:translateY(-1px);box-shadow:0 13px 29px rgba(8,94,164,.22)}.gstic-chat-start svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-width:1.9;stroke-linecap:round;stroke-linejoin:round}.gstic-chat-note{margin:0;text-align:center;color:#93a3b0;font-size:8.5px!important;line-height:1.45!important}
.gstic-chat-messages{display:grid;gap:11px}.gstic-chat-msg{max-width:86%;display:grid;gap:4px}.gstic-chat-msg.visitor{margin-left:auto;justify-items:end}.gstic-chat-msg.ai,.gstic-chat-msg.admin,.gstic-chat-msg.system{margin-right:auto}.gstic-chat-author{display:flex;align-items:center;gap:6px;padding:0 4px;color:#56748b;font-size:8px;font-weight:850;letter-spacing:.02em}.gstic-chat-author i{width:6px;height:6px;border-radius:50%;background:#9aabba}.gstic-chat-msg.admin .gstic-chat-author i{background:var(--chat-green)}.gstic-chat-msg.ai .gstic-chat-author i{background:var(--chat-blue-2)}.gstic-chat-bubble{padding:10px 12px;border-radius:14px 14px 14px 4px;background:#fff;border:1px solid #dfe9f0;color:#314d64;font-size:11px;line-height:1.55;box-shadow:0 5px 14px rgba(22,65,99,.05);white-space:pre-wrap;overflow-wrap:anywhere}.gstic-chat-msg.ai .gstic-chat-bubble{background:#f4f9ff;border-color:#d7e9f7}.gstic-chat-msg.admin .gstic-chat-bubble{background:#f6fcf9;border-color:#d8eee4}.gstic-chat-msg.visitor .gstic-chat-bubble{border-color:transparent;border-radius:14px 14px 4px 14px;background:linear-gradient(135deg,#0d70c4,#0c4f91);color:#fff}.gstic-chat-msg.system .gstic-chat-bubble{background:#fff8e9;border-color:#f0dfb5;color:#775a22}.gstic-chat-meta{padding:0 4px;color:#9aa9b5;font-size:8px}.gstic-chat-typing{display:none;margin:11px 0 0;width:max-content;padding:7px 10px;border-radius:10px;background:#eaf4fb;color:#658096;font-size:9px}.gstic-chat-typing.show{display:block;animation:gsticChatPulse 1.3s ease-in-out infinite}@keyframes gsticChatPulse{50%{opacity:.52}}
.gstic-chat-compose{display:none;grid-template-columns:1fr auto;gap:8px;padding:10px 11px calc(9px + env(safe-area-inset-bottom,0px));background:#fff;border-top:1px solid #dfe8ef}.gstic-chat-compose.active{display:grid}.gstic-chat-compose textarea{min-width:0;min-height:43px;max-height:104px;resize:none;border:1px solid #d6e2ea;border-radius:12px;padding:11px 12px;outline:none;color:#17324a;background:#fafdff;font-size:11px;line-height:1.45;overflow:auto}.gstic-chat-compose textarea:focus{border-color:#6fb5e2;box-shadow:0 0 0 3px rgba(17,120,197,.07)}.gstic-chat-send{width:43px;height:43px;border:0;border-radius:12px;display:grid;place-items:center;background:linear-gradient(145deg,#0e7bd5,#084f8d);color:#fff;cursor:pointer;box-shadow:0 8px 18px rgba(5,90,155,.18);transition:transform .16s ease,box-shadow .16s ease}.gstic-chat-send:hover{transform:translateY(-1px);box-shadow:0 11px 22px rgba(5,90,155,.22)}.gstic-chat-send svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-width:2;stroke-linecap:round;stroke-linejoin:round}.gstic-chat-statusline{grid-column:1/-1;display:flex;align-items:center;justify-content:space-between;gap:8px;flex-wrap:wrap;font-size:8px;color:#8293a3;padding:0 2px}.gstic-chat-statuscopy{display:flex;align-items:center;gap:6px;min-width:0}.gstic-chat-statuscopy i{width:6px;height:6px;border-radius:50%;background:#9badba}.gstic-live-chat.is-admin-online .gstic-chat-statuscopy i{background:var(--chat-green)}.gstic-live-chat.is-ai-available:not(.is-admin-online) .gstic-chat-statuscopy i{background:var(--chat-blue-2)}.gstic-chat-wa-toggle{border:0;background:transparent;color:#0d70bd;font-size:8.5px;font-weight:850;padding:2px 0;cursor:pointer}.gstic-chat-wa-toggle:hover{text-decoration:underline}.gstic-chat-wa-toggle.is-saved{color:#36966b}.gstic-chat-wa-share{grid-column:1/-1;display:grid;gap:8px;padding:10px;border:1px solid #dce7ef;border-radius:11px;background:#f7fbfe}.gstic-chat-wa-share>input{width:100%;height:39px;border:1px solid #d6e0e8;border-radius:9px;padding:0 10px;font-size:10px;color:#10263c;background:#fff}.gstic-chat-wa-share>label{display:flex;align-items:flex-start;gap:7px;font-size:8.5px;line-height:1.4;color:#607487}.gstic-chat-wa-share>label input{margin-top:2px;accent-color:#0b74c7}.gstic-chat-wa-share>div{display:flex;gap:7px;justify-content:flex-end}.gstic-chat-wa-save,.gstic-chat-wa-cancel{border:0;border-radius:8px;padding:7px 9px;font-size:8.5px;font-weight:850;cursor:pointer}.gstic-chat-wa-save{background:#0b6fbd;color:#fff}.gstic-chat-wa-cancel{background:#eaf1f5;color:#506579}.gstic-chat-hidden{display:none!important}
html.gstic-chat-lock,html.gstic-chat-lock body{overflow:hidden;overscroll-behavior:none}
@media(max-width:700px){.gstic-chat-launcher{right:16px;bottom:max(16px,env(safe-area-inset-bottom));width:54px;height:54px;box-shadow:0 14px 34px rgba(3,59,106,.27),0 0 0 5px rgba(16,119,204,.07)}.gstic-chat-launcher-icon{width:36px;height:36px}.gstic-live-chat.is-open .gstic-chat-backdrop{opacity:1;visibility:visible;pointer-events:auto}.gstic-chat-panel{right:0;left:0;bottom:0;width:100%;height:min(82dvh,720px);max-height:calc(100dvh - 12px);border-radius:24px 24px 0 0;border-left:0;border-right:0;border-bottom:0;transform:translateY(104%);transform-origin:bottom center;box-shadow:0 -20px 60px rgba(4,33,56,.23)}.gstic-chat-panel.open{transform:translateY(0)}.gstic-chat-head{min-height:70px;padding:11px 13px}.gstic-chat-head:before{content:"";position:absolute;top:7px;left:50%;width:38px;height:4px;transform:translateX(-50%);border-radius:999px;background:rgba(255,255,255,.28)}.gstic-chat-headmark{width:40px;height:40px;flex-basis:40px;border-radius:13px}.gstic-chat-routebar{min-height:37px;padding-inline:13px}.gstic-chat-body{padding:13px 14px 15px}.gstic-chat-preflight-head h3{font-size:19px}.gstic-chat-msg{max-width:90%}.gstic-chat-compose{padding-inline:10px}.gstic-chat-close{width:34px;height:34px;flex-basis:34px}}
@media(max-width:420px){.gstic-chat-panel{height:min(86dvh,740px)}.gstic-chat-headcopy b{font-size:12.5px}.gstic-chat-presence{font-size:9px}.gstic-chat-routebar{font-size:8.5px}.gstic-chat-body{padding-inline:12px}.gstic-chat-preflight-head h3{font-size:18px}.gstic-chat-field input,.gstic-chat-field select{height:42px}.gstic-chat-bubble{font-size:10.5px}}
@media(max-height:650px) and (min-width:701px){.gstic-chat-panel{height:calc(100dvh - 96px);bottom:76px}.gstic-chat-body{padding-block:12px}}
@media(prefers-reduced-motion:reduce){.gstic-chat-launcher,.gstic-chat-panel,.gstic-chat-backdrop,.gstic-chat-start,.gstic-chat-close,.gstic-chat-send{transition:none}.gstic-chat-launcher:hover,.gstic-chat-start:hover,.gstic-chat-send:hover{transform:none}.gstic-chat-typing.show{animation:none}}

/* =========================================================
   V4.14 — Mobile viewport hardening for live chat
   ========================================================= */
@media(max-width:700px){
  .gstic-chat-panel{height:min(84dvh,720px);max-height:calc(100dvh - max(8px,env(safe-area-inset-top)));padding-bottom:env(safe-area-inset-bottom);overscroll-behavior:contain}
  .gstic-chat-body{min-height:0;overscroll-behavior:contain;-webkit-overflow-scrolling:touch}
  .gstic-chat-compose{padding-bottom:max(10px,env(safe-area-inset-bottom))}
  .gstic-chat-field input,.gstic-chat-field select,.gstic-chat-compose textarea{font-size:16px!important}
  .gstic-chat-send,.gstic-chat-start,.gstic-chat-close{min-height:44px}
}
@media(max-width:420px){
  .gstic-chat-panel{height:min(88dvh,740px);border-radius:20px 20px 0 0}
  .gstic-chat-head{padding-inline:11px}.gstic-chat-body{padding-inline:11px}
  .gstic-chat-msg{max-width:94%}
}
@media(max-width:700px) and (max-height:560px){
  .gstic-chat-panel{height:calc(100dvh - 6px);max-height:none;border-radius:18px 18px 0 0}
  .gstic-chat-head{min-height:62px}.gstic-chat-routebar{min-height:32px}
  .gstic-chat-body{padding-block:10px}.gstic-chat-preflight-head{margin-bottom:10px}.gstic-chat-preflight-head p{display:none}
}